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Plans out of wack?

Just Moved In

Let me preface this by saying i have been a Telus customer for 8 years and have no desire to switch carriers...


For me to upgrade to a Nexus 6P with 4gb data and a 0$ outright cost for the phone i would need to be on a 85$ a month plan

If i wanted the local "special according to a rep" plan with 5gb of data (non shareable) for 70$ a month i would be required to pay $170 for the 6P


Rogers and Bell both offer a 5gb plan that also includes unlimited Canada calling and messaging, voicemail etc etc at the $70 a month range. But this also includes a 0$ outright price for a 6P.


I talked with Telus about this and 2 separate reps both told me they did not know why there plans are higher, but they "are what they are". I confirmed everything is the same with a rogers rep who was also curious about what telus is thinking.  


Community Power User
Community Power User

This Neighbourhood is inhabited by customers, just like you. We have no insight to Telus business plans, and no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. We are free to express our own opinions and comments, which may not always be in agreement with the ideals of Telus.


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@Lamewad In addition to being leaders in the customer service arena, various factors such as device subsidies, cost of infrastructure/maintenance/upgrades, etc can impact the price of rate plans. Feel free to send your ideas and suggestions at