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Not for profit - Society

Just Moved In

Hi there,


I am getting super frustrated trying to switch out of our current corporate account to business.

I spoke to corp account rep, business rep, corp national rep and I still can't get service from Telus. I've now reached out to store reps from different branches to see if they can help me. Telus 1800 said I need an incorporation # in order to transfer the account over, but I just read it in this form that we can go under small business? 


We are a not-for-profit organization. We do not have a incorporate # as we are not required to do so. We do have a business number for payroll, and business licence classified as not-for-profit.


i've been trying to deal with this for weeks now and hoping someone can help me!



Community Power User
Community Power User

I'm having trouble understanding what exactly you are trying to do.


A corporate account is a business account.

Telus requires an incorporation number or Societies Act number (or similar provincial registration), or you would be a consumer account.

Do you have charitable status? Your CRA registration number should also suffice.


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