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My smart phone says NOT REGISTERED ON NETWORK.

wg
Just Moved In
 
8 REPLIES 8

Nighthawk
Community Power User
Community Power User

That could mean your SIM card isn't registered with Telus. Did you replace it or your phone recently?


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wally_west
Ambassador

Was this sim card and this phone working before? Which model are you using and since when do you have the error message?

mooseontheloose19
Just Moved In

didn't work

sleepdeprived
Just Moved In

dfasdfsa

Thank you for your reply. I used all of the ideas on the list and one of
them must have worked. I have yet to figure out how to withdraw this
question however!

NFtoBC
Community Power User
Community Power User

@wg

No need to withdraw the question! It might be helpful for others who stop by with a similar question.

NFtoBC
If you find a post useful, please give the author a "Like"

SuperFred
Moderator
Moderator

Greetings WG, NFtoBC is correct, don't withdraw your question since the answer will most likely help other users!

sagith1
Neighbour

It means you didn't register your SIM card on your account and you would be unable to use your service.  Call TELUS costumer service to activate.