04-11-2015 12:47 AM
I signed up for t-up, but it only came with regular device care, not device care+. Is it possible to get device care+ added? I realize that I would have to pay more.
04-14-2015 02:54 PM
Hi @badger, have you reached out to @TELUSsupport on Twitter or tried to send a private message through TELUS Facebook page? I'm sure they'll be able to help you out.
Let us know how it goes.
04-14-2015 09:13 PM - edited 04-14-2015 09:13 PM
Hello @badger,
I think it depends if you have added the monthly subscription or did you buy it up front ?
T-UP!™ The TELUS Upgrade Promise (Plus you get TELUS Device Care or AppleCare+ included.)
http://www.telus.com/en/qc/mobility/services/t-up/?servicesKey=t-up
TELUS Device Care
http://www.telus.com/en/qc/mobility/services/device-care/
Thanks,