This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
If your phone is under warranty, you can bring it back to the point of purchase to be sent off for repair. If the warranty has lapsed, you can bring the device into a Product Care Center to be sent to an authorized repair center but there will be a cost associated with the process depending on what needs to be repaired. I would contact the closest Product Care Center to you. Here's a link to get you started: http://www.telus.com/forms/stores/en/find-a-store.jsp?cmp=mobility