Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Discuss and/or ask questions about TELUS Mobility devices and equipment.
728 PostsDiscuss and/or ask questions about TELUS Mobility services and solutions.
1130 PostsI am writing to file a formal complaint regarding the issues I have encountered with my Telus bill payment and contract agreements. The purpose of this complaint is to bring to your attention the unprofessional conduct and false promises made by Silv...
I'm starting to seriously regret my decision to switch from Rogers to Telus and it's a combination of customer service and network coverage. First off, I was horribly mislead when I got my services back in December, I got a Pixel 8Pro with a pixel wa...
Dear Telus Mobility Customer Service, I am writing to express my deep disappointment and frustration with the service I have received from one of your agents, Shubham Garg, as well as the handling of my billing concerns by your customer service repre...
We just got a ZTE to replace our landline. It will accept only mobility phone calls and when people with traditional landlines phone it says the number has been disconnected.
Hi, I just added this feature to my plan, but for some reason, all I got was a blank page where I was supposed to link a number and now I have no idea where to find and edit this feature in My Telus.I have used this feature in the past. Any help woul...
I signed a new mobile contract which offered a new phone, and despite having the correct shipping/billing address, the phone was delivered to the wrong city. When inquiring about what happened, the service rep said I needed to file an official police...
Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...
Hi,Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, office, wherever. I have tried the suggested troublesho...
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks
Hi, I'm planning a trip to US (Las Vegas) and I currently have the "Unlimited CAN-US 100 5G+" monthly plan. I want to confirm, if I should keep "Mobile Networks" setting as having my "Data roaming" on or off? I understand that with this plan, I shoul...
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