Data won't activate iMessage on iPhone 7 Plus.

[jcp_03]

Hi I recently signed up for the 10GB for $60 plan. My data is not working with iMessage. It works with other applications but, when I try to activate iMessage with my data on, I get an error message saying that I need to have my data on. I already restored my phone and reset the network settings and still no luck.

Could someone please provide a solution to this? 

Thank you.

[Nighthawk]

Do you have cellular data shut off for the Messages app in the main system Settings? Settings > Cellular > scroll down and find Messages. If the toggle is grey that means Messages can't use cell data. Tap it green and try messages again.

[jcp_03]

Yes my data is fully functioning, I cannot turn on my iMessage using my data. It is green on the cellular menu and the main system settings.

[RDB]

i have the same issue, did you find a solution 

[NFtoBC]

There have been a number of reports of this on Koodo’s community a well, so I expect a resolution is coming.

[gcerullo]

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@Nighthawk wrote:

Do you have cellular data shut off for the Messages app in the main system Settings? Settings > Cellular > scroll down and find Messages. If the toggle is grey that means Messages can't use cell data. Tap it green and try messages again.

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FYI, there is no such toggle on the Settings > Cellular > screen.

[gcerullo]

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@jcp_03 wrote:

Hi I recently signed up for the 10GB for $60 plan. My data is not working with iMessage. It works with other applications but, when I try to activate iMessage with my data on, I get an error message saying that I need to have my data on. I already restored my phone and reset the network settings and still no luck.

Could someone please provide a solution to this? 

Thank you.

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Just want to post that I too just signed up for the $60/10 GB plan but iMessage is working normally for me using cellular data. I'm on an iPhone 5S though but I doubt it makes a difference.

Hard to say if this is a Telus network problem or an iPhone/iOS problem at this point.

Does it work on WiFI?

Here is a link to an Apple support document with troubleshooting tips: https://support.apple.com/en-us/HT201422

There are a bunch of troubleshooting tips in this article as well.

https://www.iphonelife.com/content/imessage-not-working-try-these-troubleshooting-tips-to-fix-it