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I have been on hold 8 hours between yesterday and today....the webchat is crap, it boots you at random times..
I am calling Bell soon. I know a couple people who are now Bell customers because of this. They actually answer the phone.
All the carriers are affected: http://www.canadianbusiness.com/business-news/wireless-carriers-cant-keep-up-after-weekend-price-cut...
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All carriers are affected, but we are seeing a higher success rate through Rogers and Bell than through Telus.
93 times I called yesterday. 7 times I got through. Only one wasn't dropped after 2min, and that one was on hold for almost 2 hours late at night before I was too exhausted to stay up and wait any longer...