Charging

Reply
Highlighted
Ellylee
Resident
I didn’t use my phone in any foreign countries, but there is a $48.00 additional charge which says “easy roam”. Where this additional charge comes from? Honestly I have never used and roam
Community Power User
Community Power User

Your detailed invoice should indicate the dates and Timestamp of the EasyRoam charges. If you were near the US border, it is possible you triggered EasyRoam, without crossing the border, though $48 is an odd amount for US roaming ($7 per day). It more aligns with the $12 per day of international roaming.

 

Were you out of the country for a while?  EasyRoam would be triggered by sending texts, calling, or using any data.

 

 

 

NFtoBC
If you find a post useful, please give the author a "Like"