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Blocked Mobile data

Stray1412
Just Moved In
I’ve tried every avenue to manually unblock my mobile data. Telus.com, my Telus. I’ve changed all my notify and block settings as well as spent an hour and a half with data manager. I waited for the 1.5 hours for Telus Assist but the screen stayed blank and of course the 24/7 customer service is really only 8 hours/5 days a week... if it matters I have an iPhone 8+...Any help or ideas is greatly appreciated. Thanks!!!
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Was your data working before? Was there a change in the behaviour of your phone? Have you reached your data limit?

 

NFtoBC
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xray
Guardian

We might have some ideas if you provided more details. At this point you have only provided the equivalent of "My car won't go. I checked under the hood. It's a Honda. Any ideas?"

 

Why do you think your data is blocked? That is, what are you seeing to make you think it's blocked?