This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
Why is there no support for business plans? Can anyone from TELUS comment?
I guess they are keeping it a secret and don't want to reply.....
Yah I'm feeling the same way.....this sucks.....LOOKS LIKE I'M GOING BACK TO BELL......
Hi Ralpmet!
Our Apple Watch plans and capability launch tomorrow! Stay Tuned!
Hi Nicole-Natassha, will the plans and capability you mention include corporate plan customers? Please say it is so! Been waiting for this. 🤞🏼
So this is the only answer I could get from Telus support about activating our Apple Watch 3......
Hi Nicole-Natassha:
Thanks for your help! I am anxiously awaiting the news for corporate accounts b/c xmas is coming!
I really wanted to get an Apple Watch series 3 for my wife's xmas gift only because of the LTE functionality (and we are on a corporate account only).
So before I spend more than a thousand dollars on her xmas gift that will never truly work for her - is anyone able to tell me if Apple Watch LTE for telus corporate is plainly just never going to happen?
I could see the possibility of it eventually being offered on small business accounts, but unlikely on larger corporate accounts.
We are a small business.
So, would you take the gamble and buy Watch now?
I enjoy my Series 1 Watch now, even without the cellular connectivity, but I'd not be holding my breath for an early inclusion of cellular connectivity for Watch in business plans. But that's simply a guess on my part.
I was waiting on pricing from Telus and I must say I'm very disappointed! l want the flexibility of not having to always having my phone with me for emergencies while running/cycling but considering the fact that it doesn't function overseas (I travel lots) and and I can easily take my phone with me cycling this makes this device too expensive to justify! Bell's pricing is reasonable so I will be shopping them market for options as they become available...
I have the same issue. I have the correct plan but can't get it to work. I spoke with their help desk today and was told that I need to go to the Telus store and have them load an e-SIM card. Which is odd because I had been to the store earlier today and they told me that I simply needed to follow the prompts on the Apple Watch app. I didn't have the new iOS loaded at the time so I left the store, updated the iOS and then got the Telus error msg (same as above).
I will try going to the Telus store tomorrow and post an update.
Wow thats a new kind of stupid. Sorry not to be rude but the TELUS rep should know that an E-sim means sim-LESS its an E or Electronic SIM. i.e built into the watch.
More likely its carrier settings or IOS version that is your problem. Assuming you have a shareable plan which seems to be a pre-requisite.
It was a painful call with the Telus rep. It was clearly her first time dealing with this issue. I told her that I bought the watch months ago and she wanted to give me instructions on how to pair it with the phone. I have the correct plan, have checked the updates on the phone and the watch, and looked through all my settings. I can't figure out why it doesn't work.