All of sudden Telus blacklisted my phone and cant recover it.

[Dr_Victor]

Telus Mobility without any reason blacklisted my phone. I made numerous attempts to contact Telus to make arrangements. Nonetheless, you blacklisted my IMEI as lost or stolen although I never reported it. They did not even care to warn me. Day after day but Telus Mobility does not care at all. They asked me to send them  copy of my passport and ID. StilI no response. I will complain to CRTC .

[xray]

Did you get your phone subsidized on a contract? If so are you still in your contract? It's possible that TELUS blacklisted your phone if you have payments outstanding on a subsidized phone.