Activation & SIM card fee by Vendor

[MummaBear]

Has anyone else been charged a one time fee for an “activation fee and fee for the SIM card” directly to the vendor that set up your Telus account? 

It added up to almost $160 for me when transferring services for 4 lines. I only realized it when these fees and upfront payment wasn’t reflected on my first Telus bill.

[Dimo-X · Accepted solution]

Hi MummaBear, if it was a store activation or through another vendor then that is possible. More info on said fees is posted on the TELUS site at https://bit.ly/3LQEJni