TELUS Neighbourhood

price match on new device

i ordered a new samsung s24 ultra 512gb and before i even received the device telus lowered the price. how can i get the price match.

Ineptitude

I find it quite amazing how you stand behind a wall of non-communication (by this I mean you don’t mean to facilitate interaction). I have been a client of Koodo ( you know, your low-grade offering) for over a decade as a mobile client. Over the cour...

Trade ins

I was given a quote for the phone I sent in the email said it would take 14 days to get me my payment that was back on February 1st 2024 it's now February 28th with no credit and I've sent 5 emails but have yet to get a response any ideas?

Do you have to trade your phone in to get a new one from Telus?

Does Telus still support email-text MMS?

Does Telus still support email-text MMS? I used to send mms from my outlook to phone by 10digit#@mms.telusmobility.com, but apparently not working anymore. Someone has suggested to add leading 1 in front of 10digit#, but it works only sometimes. Any ...

Stream +

Am I wrong ? DId the Stream package not used to include discovery plus ? I'm seeing now its Disney and Netflix and Amazon ?

Billing

So, I have a Telus mobility debt in collections. My main concern is that my ex had lost the original phone on the bring it back plan o had her on. Then she got a new phone and signed some papers ect..but now that phone and her bill has become my debt...

Services

About a week ago people have been trying to call/text me and was not able to get through. I am however able to call and text people just not receive. Not sure what's going on.