Can’t activate disney
Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either.
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Telus Promotion Plan
I've received a call from "Telus Rep", offering a plan for $265/month (including taxes) for 6 lines. The offer includes a free iPhone 16 for each line, 100 GB of data per line, unlimited talk and text within Canada and the U.S., and 1,000 long-distan...
Roaming
Currently travelling through Europe and thought my ESIM was so I've been using my phone quite a bit. Just looked today and saw it was inactive up until now... I've been here since June 12th am I about to get an absolutely insane phone bill for the da...
Was told connection fee would be waived but it wasn't!
Hi, Recently signed up a second line over the phone, the rep promised to get the same deal I was on with my main line and that the connection fee would be waived. He stated that the new plan would be manually turned on about a week after I activated ...
What do we pay for
So we have been living in the town of Rosalind for years . A am The consensus for a number of people living here is that we cannot get good signal here. No one can even with boosters.So what do we pay for again??You pride yourselves in good service a...
Telus phone warranty through Asurion
what a joke! Had to start a claim with Asurion regarding my phone and a cracked back glass (Iphone 14) Went to Telus first ( I was in the Mall where the store was) I had to call Asurion first, file a claim, give them a credit card, then they told me ...
Volunteer organization. Unknown user, password, contact person, nature of service.
We are a volunteer organization and we received an overdue notice from Telus. We do not know what the service is for, do not have an invoice or statement, do not have a contact person from the organization, do not know user name or password or pin. T...
Text message from Telus
I am wondering if anyone else received this text from Telus? Contacting support is impossible. TELUS Update: We noticed you have changed to a non-Android device. If you haven’t already, we’d like to remind you to deregister Android Next-Gen Messaging...
Seniors plan (mobility for good)
The plan is advertized as 10gb for 25$. My mother have this plan but only get 5gb. I called yesterday on her behalf on my mother and it's was very frustrating. I felt that the CS was not interrested on helping my and wanted to upsell my mother. I jus...
Bring it back / warrenty
I upgraded my phone in the store with the EPP program went great I signed everything then upon checking they had no phone for me. This was annoying but it happens they said it would be shipped to me, again no problem. In the mean time I was told to u...
