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Anyone out there who's experienced the complete and utter incompetence of the employee ambassador program? There is no number to call and the reps are like robots who just copy and paste the web link without even reading my issues. It takes forever b...
Placed an order for two new iPhone 16 Pro's to open a new account with Telus to come over from another mobile company. Received an alert from Telus that further information is required to complete the order. Have tried phoning many times to either be...
Just got my second call about a 40% loyalty discount along with a free iPad. The first time I got this call, I cold stopped it when they wanted me to tell them my email address. I figured they should have that already, and said, you can tell me what ...
I recently recieve a call from 888-519-0122 and he he use a email address . He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen shot iPhone setting->general->about to activate an esim. Is he legit?
I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?
Hi! I posted this last week, as I was directed here to seek assistance for the unauthorized withdrawal of fees from my account. Someone reached out, but then did not respond when I gave them access to my account. Is there anyone able to assist?On Mon...
Hi guys i have 2 orders pending for tracking number update its been 2 days now how long does it normally take to receive a tracking number
Activated Amazon Prime+ a few months ago and decided to activate Netflix now. When I try via email that was sent it states "It looks like you've already activated. Sign in to start watching all the TV shows and movies you want." If I log into TELUS a...
I am traveling to Africa in a month. I wanted to get organized in advance, so I read about the particular roaming package needed for Zimbabwe/Namibia. I clicked "Get This Package" thinking that I would then be prompted to enter my dates of travel. Un...
Website has been running me around in circles for the last hour. How can I talk to a human?
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