Can't cancel mobility account
Website has been running me around in circles for the last hour. How can I talk to a human?
Latest topics
Netflix size on Samsung
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
Europe Easy Roam vs Easy Roam INTL
I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...
Unauthorized Withdrawl
On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...
#telus no internet
I use #telus with my laptop where available. Lately #tesus has been showing "no internet" and does not work at all. One of my Dell has cellular but Dell 3480 has no cell slot as this machine has discrete graphics. My phone can make a hotspot so I am ...
Resolved! Can’t activate disney
Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either.
Resolved! Telus Promotion Plan
I've received a call from "Telus Rep", offering a plan for $265/month (including taxes) for 6 lines. The offer includes a free iPhone 16 for each line, 100 GB of data per line, unlimited talk and text within Canada and the U.S., and 1,000 long-distan...
Roaming
Currently travelling through Europe and thought my ESIM was so I've been using my phone quite a bit. Just looked today and saw it was inactive up until now... I've been here since June 12th am I about to get an absolutely insane phone bill for the da...
Was told connection fee would be waived but it wasn't!
Hi, Recently signed up a second line over the phone, the rep promised to get the same deal I was on with my main line and that the connection fee would be waived. He stated that the new plan would be manually turned on about a week after I activated ...
What do we pay for
So we have been living in the town of Rosalind for years . A am The consensus for a number of people living here is that we cannot get good signal here. No one can even with boosters.So what do we pay for again??You pride yourselves in good service a...
