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What do we pay for

So we have been living in the town of Rosalind for years . A am The consensus for a number of people living here is that we cannot get good signal here. No one can even with boosters.So what do we pay for again??You pride yourselves in good service a...

Telus phone warranty through Asurion

what a joke! Had to start a claim with Asurion regarding my phone and a cracked back glass (Iphone 14) Went to Telus first ( I was in the Mall where the store was) I had to call Asurion first, file a claim, give them a credit card, then they told me ...

TrudyRD by Neighbour
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  • 1 replies
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Text message from Telus

I am wondering if anyone else received this text from Telus? Contacting support is impossible. TELUS Update: We noticed you have changed to a non-Android device. If you haven’t already, we’d like to remind you to deregister Android Next-Gen Messaging...

mike_611 by Neighbour
  • 104 Views
  • 1 replies
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Seniors plan (mobility for good)

The plan is advertized as 10gb for 25$. My mother have this plan but only get 5gb. I called yesterday on her behalf on my mother and it's was very frustrating. I felt that the CS was not interrested on helping my and wanted to upsell my mother. I jus...

celineL by Neighbour
  • 125 Views
  • 1 replies
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Bring it back / warrenty

I upgraded my phone in the store with the EPP program went great I signed everything then upon checking they had no phone for me. This was annoying but it happens they said it would be shipped to me, again no problem. In the mean time I was told to u...

Jrclem by Neighbour
  • 150 Views
  • 3 replies
  • 0 kudos

Resolved! Charges related to bring it back device

Hi! I had a bring it back device with Telus for 2 years. After the contract ended earlier this year, I returned the device to Telus. I was sent a text message from Telus with a Canada Post account number to send device to. I sent device on 12th April...

dipen by Neighbour
  • 263 Views
  • 4 replies
  • 0 kudos
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