Phone upgrade
I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?
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I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?
Hi! I posted this last week, as I was directed here to seek assistance for the unauthorized withdrawal of fees from my account. Someone reached out, but then did not respond when I gave them access to my account. Is there anyone able to assist?On Mon...
Hi guys i have 2 orders pending for tracking number update its been 2 days now how long does it normally take to receive a tracking number
Activated Amazon Prime+ a few months ago and decided to activate Netflix now. When I try via email that was sent it states "It looks like you've already activated. Sign in to start watching all the TV shows and movies you want." If I log into TELUS a...
I am traveling to Africa in a month. I wanted to get organized in advance, so I read about the particular roaming package needed for Zimbabwe/Namibia. I clicked "Get This Package" thinking that I would then be prompted to enter my dates of travel. Un...
Website has been running me around in circles for the last hour. How can I talk to a human?
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...
On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...
I use #telus with my laptop where available. Lately #tesus has been showing "no internet" and does not work at all. One of my Dell has cellular but Dell 3480 has no cell slot as this machine has discrete graphics. My phone can make a hotspot so I am ...
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