Mobility Products and Services
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Samsunf watch promotion

I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch

Jacobfr1 by Friendly Neighbour
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Explanation on Plan Speed

Recently was forced to switch to a new plan that is supposed to be the same as my old speed.  but when I compare it to new possible plans it says it's 100mps speed not 250.  and when I do a speed test with 5 bars of connection I get this  when I cont...

New Telus Plan.jpg Telus New Plan - Available Plans Screen.jpg Screenshot_20250708_194228_Chrome.jpg
iLift13 by Just Moved In
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tells Mobility web store

II've been on the phone with the web store all day like since 9:00 in the morning or earlier for me but anyways they didn't answer the phone the call was dropped after two and a half hours because I guess Apple just drops calls now they took over a w...

K-Block by Neighbour
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Telus web store nightmare

I’m so frustrated with the Telus. I’ve added a new line and ordered a new phone from the web store and I keep receiving emails telling me to call in and verify security questions in order for them to ship the phone. It’s been 8 days and I call DAILY....

SharynE by Neighbour
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Device Care Complete is a poor service

Device Care complete (Asurion operates this) is definitely not "complete". When we had to make a claim, the online system is cumbersome and didn't provide a way in which we could complete our claim. We had to contact a representative and also felt th...

Bruce4 by Neighbour
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Telus Bring it Back - No Credit back

Hi there, My husband and I upgraded his phone via the website back in May. We were charged for his old phone but when speaking to someone online (after being told by our Local Telus store to call - they were kind enough to give us a shipping label), ...

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