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trackpad for 9300 blackberry not working

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leahmill
Just Moved In

‎09-07-2013 11:45 PM

my trackpad for my blackberry 9300 is not working. i've tried everything tried replacing my battery, restarting my phone with the power on. turning my audible on so i can hear the noise of the trackpad, changing my sensitivy. nothing works. help?

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Dimo-X
Moderator
Moderator

‎09-08-2013 03:26 PM

Hi Leahmill, it sounds like you're experiencing hardware related issues and will need to have the trackpad diagnosed/repaired by a product care center. You can find the closest one to you here http://www.telus.com/forms/stores/en/find-a-store.jsp?cmp=mobility

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Dimo-X
Moderator
Moderator

‎09-08-2013 03:26 PM

Hi Leahmill, it sounds like you're experiencing hardware related issues and will need to have the trackpad diagnosed/repaired by a product care center. You can find the closest one to you here http://www.telus.com/forms/stores/en/find-a-store.jsp?cmp=mobility

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