text / imessage - texts not getting through to phone

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Highlighted
Resident

As I understand it, messaging from an iPhone to an iPhone will use sms text when out of wi-fi.

This was the case when a message/text from a data plan iPhone was sent to my wi-fi only iPhone.

Lately I have not been getting this messages.

Is it due to changing the "recognition" for messages on my other iDevices to see my phone number as well as my e-mail address?


Accepted Solutions
Highlighted
Most Helpful
Ambassador

So you're not receiving your iMessages? Try Settings>Reset>Reset Network Settings. It won't delete anything except your wifi passwords.

View solution in original post

Highlighted
Most Helpful
Ambassador

Hi kb3, here are some troubleshooting steps that you can do on your iMessage.

http://support.apple.com/kb/TS2755

If that didn't help, try contacting Customer Service by dialing *611 or through 1-877-558-2273 to check if your plan is missing the messaging feature.

Just an FYI, try to read this info about the messaging of iPhone after iOS 7 update. http://www.theverge.com/2013/10/2/4793792/apple-imessage-sending-issue-ios-7-apology-bug-fix

xXKittyGumDropzXx

View solution in original post


All Replies
Highlighted
Most Helpful
Ambassador

So you're not receiving your iMessages? Try Settings>Reset>Reset Network Settings. It won't delete anything except your wifi passwords.

View solution in original post

Highlighted
Most Helpful
Ambassador

Hi kb3, here are some troubleshooting steps that you can do on your iMessage.

http://support.apple.com/kb/TS2755

If that didn't help, try contacting Customer Service by dialing *611 or through 1-877-558-2273 to check if your plan is missing the messaging feature.

Just an FYI, try to read this info about the messaging of iPhone after iOS 7 update. http://www.theverge.com/2013/10/2/4793792/apple-imessage-sending-issue-ios-7-apology-bug-fix

xXKittyGumDropzXx

View solution in original post