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problem with text inbox

iah
Just Moved In

As of yesterday, I cannot open my texting inbox. I have an old flip phone, Samsung SCH-a645. An incoming text does appear, and I can view it, but when I try to open my inbox, the phone goes blank and shuts down. Sometimes I get a blue screen that says Emergency Download Mode or something, and all I can do then is take out and reinsert the battery.

1 ACCEPTED SOLUTION

I second @Mobility_Princess comments. The phone received its FCC certification in 2006, and was sold through 2008. If you like the flip phone form factor the Alcatel A392CC is available for $80 outright or free on some plans. You can also buy it as a prepaid phone if you prefer prepaid service.  If it lasts as long as your current phone, it is an outlay of less than 80 cents per month.

 

 

NFtoBC
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2 REPLIES 2

To be honest it's such an old device I wouldn't even know where to begin troubleshooting it. I believe that phone does not take a SIM card which means it's in the cdma network. Telus will no longer be providing service to cdma sevices as of January 2017. Might be time to get a replacement
Mobility Client Care Rep

I second @Mobility_Princess comments. The phone received its FCC certification in 2006, and was sold through 2008. If you like the flip phone form factor the Alcatel A392CC is available for $80 outright or free on some plans. You can also buy it as a prepaid phone if you prefer prepaid service.  If it lasts as long as your current phone, it is an outlay of less than 80 cents per month.

 

 

NFtoBC
If you find a post useful, please give the author a "Kudo"