my iphone is stuck in headphone mode, how do I get it off that?

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coatesie
Just Moved In

My iPhone is stuck in headphone mode, I can't get off.  Why does it do this?


Accepted Solutions
Most Helpful
SuperFred
Moderator
Moderator

It’s not supposed to do this, so it’s a hardware issue. Now, did you do a reset? If it’s a onetime glitch, it will fix it, if it's a hardware issue, it will come back.

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jason
Advocate

Buy a can of compressed air and use it in the headphone jack. See if that helps! If not, bring it in to Apple

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bengjai
Advisor

I've seen this happen with other phones. Usually the glitch occurs when you are on a call and you pull the headphone out. It's stuck in that mode because during a call the phone expected you to be on the headphone. To fix it, try plugging the headphone back in during a call and finishing it. Second fix would be to plug in your head phones and turn off the device and take the headphone out before turning it back on. Last fix is the factory reset.

Let me know if any of these works. Try not to unplug headphones during a call. I believe it's the reason why this happened.

Making sure that "The Future Is Friendly"

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All Replies
Most Helpful
SuperFred
Moderator
Moderator

It’s not supposed to do this, so it’s a hardware issue. Now, did you do a reset? If it’s a onetime glitch, it will fix it, if it's a hardware issue, it will come back.

View solution in original post

Most Helpful
jason
Advocate

Buy a can of compressed air and use it in the headphone jack. See if that helps! If not, bring it in to Apple

View solution in original post

SuperFred
Moderator
Moderator

Try inserting a headset and remove it, if nothing changes, Apple may be able to assist more since that's a hardware issue.

Most Helpful
bengjai
Advisor

I've seen this happen with other phones. Usually the glitch occurs when you are on a call and you pull the headphone out. It's stuck in that mode because during a call the phone expected you to be on the headphone. To fix it, try plugging the headphone back in during a call and finishing it. Second fix would be to plug in your head phones and turn off the device and take the headphone out before turning it back on. Last fix is the factory reset.

Let me know if any of these works. Try not to unplug headphones during a call. I believe it's the reason why this happened.

Making sure that "The Future Is Friendly"

View solution in original post

roberto_carillo
Neighbour

 ya iphone get stuck ican't go in even my password to open my cell d'dnt work pls help me out

ET
TELUS Employee
TELUS Employee

Hi, if you can't unlock the phone using the lock code, it will ask you for a PUK code at one point. Call *611 and get assistance from the technical department.

colourful
Just Moved In

Nice reply . thanks