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iPhone 5 reception issue

areacode514
Just Moved In

are there any telus iPhone 5 LTE users experiencing weak signal in places you know you have had full signal?

2 REPLIES 2

ET
TELUS Employee
TELUS Employee

Hi, you know that LTE coverage isn't completely done at this point. Therefore it's possible that you may not have LTE everywhere. However, to reset the network on your device try the following. Go to Settings, General, Reset and try to Reset Network Settings.

mattitude
Connector

Maybe this could be a congestion issue? Especially in urban areas you would expect that data speeds would be dependent on the amount of people using the network. I will say that I find all Canadian carriers networks are much better than what I get when I travel to the US (typically roaming on ATT or T-Mobile, NOT Verizon).