iPhone 4 won't charge

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Resident
My iPhone 4 won't charge anymore. I purchased about 16 months ago and I dont recall being offered a replacement protection plan. Is there someway I can get a replacement issued without having to buy a whole new handset?

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TELUS Employee
TELUS Employee

Hi, the best solution for this matter would be for you to visit an Apple store. I hope it helps.

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Ambassador

Have you tried using different charging cables/wall worts/outlets? Might not be the phone that's the problem..

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Resident
I have tried 3 different chargers and changed outlets. My husband also has an iPhone and he uses the same chargers and his phone charges fine every time.
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Most Helpful
TELUS Employee
TELUS Employee

Hi, the best solution for this matter would be for you to visit an Apple store. I hope it helps.

View solution in original post