01-08-2016 02:08 PM
01-08-2016 03:19 PM
Hi @Andrew1384!
There isn't a process whereby one can pay down the current device balance. You can make one payment to pay it off but not such that you can make a partial one to it.
01-08-2016 03:19 PM
Hi @Andrew1384!
There isn't a process whereby one can pay down the current device balance. You can make one payment to pay it off but not such that you can make a partial one to it.
01-11-2016 05:06 PM - edited 01-11-2016 05:06 PM
One option you could do is put your device on a lower rate plan and TELUS would automatically put half the value of the device balance on the bill, and then you could pay by credit card at a store.
03-26-2016 10:23 PM - edited 03-26-2016 10:24 PM
04-06-2016 08:54 AM - edited 04-06-2016 09:02 AM
As @scowlingatmonday said -- Yes you can, any time you like. Read your contract. The contract you signed states you can pay half your device balance at any time to get a reduced rate plan. Or you can just pay it down. Telus won't refuse your money. 🙂