Re: Where is support for the eSIM? - Page 2

technbio

Could somebody tell us from Telus when we will have access to esim feature ..hopefully we will be able to transfer our number...

DeanLubaki

Except devices can't be sold locked in Canada...

toyotoys

Unlocked as in no contract, outiright purchase.

DeanLubaki

I'm not sure what you're talking about.
Even devices on a contract are unlocked. carrier locking is not legal in Canada.

toyotoys

You don’t know the difference between unlocked no contract and unlocked with contract?

DeanLubaki

I have absolutely no idea what you're talking about.
Even while you're on a contract in Canada, phones come unlocked so that you can change carriers whenever you want. That applies to eSIM.

I'm not sure what you're referring to by "the difference between unlocked no contract and unlocked with contract"

barkjacker

@DeanLubaki - I am a BELL customer (for the time being) and I'm wanting to migrate from a physical SIM to an eSIM. I've been trying to do this for some time, but Bell says they don't have a way to do this yet. They only support eSIM activation for new lines/accounts. There must be a process, do you know of how I can do this? Who I should talk to?

Thanks!

Nighthawk

You appear to be lost. Welcome to the Telus Neighbourhood. That would be a question better suited for the Bell support, or their forums which they don't seem to have. Try Google. An answer to that question is not hard to find.

Fayez

Any update on esim support?

DeanLubaki

TELUS is nowhere to be seen in terms of eSIM.

technbio

Speak to tech support at Telus this morning..he told me that they are testing reliable problem with iPhone esim..I don't understand i already have an Apple Watch with esim..that's works..don't understand the problem...

toyotoys

6 months since launch and not even a mention of support coming. Telus, you’re a joke. Byeeeeee!

DarrenScott

uh, so how's your 3 month exclusivity on eSIM theory coming along now?

toyotoys

Exactly Darren, Telus just doesn't want it's customers to have access to cheaper alternatives. They know people will use the second sim for a tablet plan or other.

Dear Telus, Stop being greedy and this won't be an issue. Anyway it's no longer an issue for me. I moved to Bell. I no longer need to carry a work and personal phone.

And Telus lost my $150/month

paulguy2019

I am with Telus now but I am thinking of switching to Virgin unless Telus supports ESim in the very near future.

paulguy2019

I am sorry but I will have to go to another supplier, probably to Virgin to get ESim support.

DeanLubaki

Exactly. And Rogers has it for business accounts now, so it was clearly not an exclusivity thing.

Dont forget to endorse the eSIM idea https://forum.telus.com/t5/Ideas/eSIM-support-for-all-GSMA-compliant-eSIM-devices/idi-p/92709/highli...