The bring it back plan for iPhone 13

[Elizabethdup]

Now that my 2 year contract is done, I want to bring the phone back, as that was the plan. why is Telus charging me for the iPhone. Eventhough i am bringing the phone back, i am told that even if i bring it back, i must pay. This is ridiculous. I want to talk to someone else.

[El-Eric]

Hi @Elizabethdup if you return the phone within the given time you should not be charged. Check your bill for the full breakdown.

If you are being billed for the phone, let me know and I'll send you a message