TELUS CUSTOMER SERVICE ISSUE

Resident

TELUS CUSTOMER SERVICE ISSUE

Hey, Can somebody provide me a complaint line except the customer service number. I just started today as a new customer and ported out my number from different provider and my phone is still not working. Went back to store no help they were rude and told me to call customer service. Customer service seems to be un reachable I am really looking for help to file a complaint about the store service to telus so something can be done.

1 REPLY 1
Advisor

Good luck in filing a complaint. I have been trying to get my email reset for 4days and no luck. I havent found any way to complain. My understanding is they are not interested in customer complaints. The customer service is not interested helping customers. If the customers leave, it becomes a sales problem.

 

 Chris