Software Update Schedule Discussion

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filster27
Resident

Got mine about an hour ago.   Smiley Happy

 

Bacon_Bob
Connector

I just checked for updates on my S7, it's ready.  I'll install tonight @ home, after I've backed up my phone!

Hope everyone gets their update soon.

 

Mustang_Driver
Advisor

so far the only issue i have had is it will NOT stay connected to my WIFI but i haven't tried to make any calls with it as of yet but there were a few features added that i need to get used to but over all seems easy on the battery

Bacon_Bob
Connector

Well, I installed the update last night.  No problem with the installation.  (Still glad I backed up my phone).

Seems to be working pretty good.  No connection problems.  Wi-fi and Network and Knox mode are problem free.  Calls seem to be going through faster too.

Only issue so far, is a couple of times the phone froze up and restarted itself.  I'll be watching for that. 

Battery is draining faster than I'd like, but it was starting to act up before the update.  I'll be watching that.  I've seen some complaints, online, about battery draining issues.

 

I noticed that Telus has NOT updated https://forum.telus.com/t5/Mobility/Software-Update-Schedule/ta-p/53566 yet.  The update schedule info is over a week old.  Such a shame that Telus is not keeping this accurate.  

 

Mustang_Driver
Advisor

Yeah the phone seems to be about the same except for the battery drain issue after charging it i unplug it and within about 30 minutes i am down to 85% without even touching it, i tried to factory reset it and still does the same thing, i am thinking about trading it in for the iphone 7 plus i just don't want anything to do with apple on my computer at home but thats another story

mhinc
Ambassador

I have to ask.  The S7 update to Android N isn't on the Updates Page?  Why is it not updated?

 

Mustang_Driver
Advisor
Hi there, sorry about the late reply.   Our update schedule is a delicate balance between both our approval process and our partnership with the OEM's. Sometimes we will not be able to update the schedule as regularly as we would like, though we try hard to publish the latest available information as possible. As you are likely already aware, Nougat for the S7/S7 Edge has started rolling out at the beginning of the week continuing through the end of the month.   Thanks for your patience. 
 
This was the reply i got when i asked
mhinc
Ambassador

I see the schedule was updated now.  Hope to see the S6 next for Android N, usually it follows the 7 about a month later.

Fingers Crossed

 

Lola
Rockstar

Off topic to begin: Why can't I post a comment in a thread without replying? Am I missing something? I won't be surprised if I am. Smiley Happy

 

On topic: I took the Nougat update yesterday. Battery drain is an issue, though I purposely left enabled the "battery optimization" when asked. I'll turn it off today and see if the battery drain stops. My Gmail app has gone British, with the "trash" label replaced by "bin," and other annoyances. It takes more touches to reach some often used settings, and panels are vague, not good for the visually impaired, such as I am. The notification panel is particular hideous for me, much smaller and hard to see to pull down, and then so vague. Can I increase the size of that somehow? The default keyboard is so undefined now it's trash, or bin, whatever. The blue light filter is the only good thing about this update for the visually impaired. I'm not impressed overall.

 

 

Community Power User
Community Power User

@Lola wrote:

Off topic to begin: Why can't I post a comment in a thread without replying? Am I missing something? I won't be surprised if I am. Smiley Happy

Not sure what else you might call the action you take!  Other than being the first post, presumably you are replying to some part of the content, else you should be starting a new thread!  Choosing a particular post to reply allows you to quote the content, which is why there are reply buttons everywhere.

 

NFtoBC
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Lola
Rockstar

On a long thread, a person may want to remark the thread topic without replying to anyone specific. It's bad internet etiquette to reply to someone if you're not answering them at all, but rather making a remark on the thread topic that has nothing to do with what they said. Comment and reply have different meanings on social media. I've never seen a comment section without the ability to comment without hitting the reply on someone else.

nakedgeezer
Friendly Neighbour

I see no mention of the Samsung Galaxy Note 5 getting the Nougat update.  Please tell me that Telus and Samsung didn't jointly decide to exclude Note 5 users in Canada on Telus handsets from getting this update. 

Community Power User
Community Power User

The Note 5 was released in late summer 2015. Samsung has, in the past delayed, or ignored phones of similar age from updates. At the moment we don't know, but a number of enthusiast sites suggest a March release for US carriers, and it is usually a while after that for Canadian release.

 

NFtoBC
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nakedgeezer
Friendly Neighbour

@NFtoBC I realize that updates would be available for newer handsets first but the Galaxy S6 is an older device than the Note 5.  I have one of those in the house too.  1 S7 that has the update already.  And 2 Note 5's that I hope will be getting the update.  A couple of years ago the rest of the world got the Lollipop update on the LG G2 but LG/Telus did not update their customers to Lollipop.  Given this tendency and the fact that it's not listed yet, I have an uneasy feeling that the same thing is about to happen.

crostini
Resident
Is the 7.0 update going to be released for the LG G3? If so, when? If not, why not?
Community Power User
Community Power User

@crostini

This Neighbourhood is inhabited by customers, just like you. We have no insight to Telus business plans, and no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. We are free to express our own opinions and comments, which may not always be in agreement with the ideals of Telus. As such, we have no idea when or if LG will be releasing Nougat.

 

NFtoBC
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mhinc
Ambassador

Last update to Mobile Update Schedule - Last updated: March 30, 2017

Not the case, as recently the GS6 and GSS6 Edge LATE APRIL release of Android N was removed.

Care to explain instead of just teasing us and removing things without explanation?

 

Community Power User
Community Power User
@mhinc it's was tentatively to be released April 10th, (all release dates are estimated) it was pushed back to the later end of April.

Telus doesn't provide the reason for the delay. It's still scheduled to be released this month.

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mhinc
Ambassador

@WestCoasterBC Have you checked the update schedule lately?  It's been REMOVED completely.  The Software update schedule, last I checked 2 days ago, stated S6 and S6 Edge - Late April - Bug Fixes / Security Updates / Android N

 

Now it's just been removed.  Oddly the last update states March 30th, 2017, I would have figured an UPDATE would be removing things as well.

Which obviously was done after March 30th.

 

I would like to hear from TELUS as to why this was done.  Someone that actual KNOWS not an assumption, or a way to get a post count.

 

That was my point.  Screen Shot 2017-04-15 at 5.53.39 AM.png

Community Power User
Community Power User

It matches Roger's now. Nothing announced there for any updates on the S6 either.

 

It's exceedingly rare to get a specific answer from any carrier why the updates get delayed. Most common, especially with past Samsung updates, is that some major bug was found. That happened with the Marshmallow update for the S6 last year.


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