REFUSES TO PUT ME ON PAY GO

[Rodney2007_2007]

I CALLED IN TO PUT MY COUSINS NUMBER ON PAY GO THEY REFIUSED TO SO WHEN HE GIVES BACK MY PHONE I AM GOING TO UNLOCK IT AND GO ELSE WERE THAT WILL WORK ON PAY GO. I BELEIVE YOU CANT LOCK IT COMPLEATLY WERE NO ONE CAN USE IT UNLESS STOLEN OR LOST. QUIT PLAYING UR GAMES WITH ME CLIENT CARE. THAT IS WHY I LEFT YOU GUYS U IDIOTS.

[xray]

Is this the same phone that you still owe a balance on according to this post of yours?

http://forum.telus.com/t5/Mobility-Services/CANCELLING-MY-ACCOUNT/m-p/36316#M2194

If it is then I suspect that is the reason why. I think TELUS would be happy to help you out once you've cleared your past due amount.

BTW, your cap lock key is stuck.

[v9]

Hey! What you upto-Rodney2007_2007: Welcome back to the forum: You know what! we've something in common the "Avatar-Photo" We're bears, Hehee!. I red out your post early & nobody for around 3-4 hrs wanted to answer it. Kudos @Xray for breaking the ice.. C'mon "v9" get to the point, whats your message to 'Rodney' 

Well dear members he's 1more-Telus client that happens to be in this situation, couldn't pay the bill ontime. What confusedMe in this post is the titled. "REFUSE TO PUTME IN PAY GO"..in the msge text 'Rodney' says I called into to put my cousins' Ph# on pay Go!! Well who wanto be in 'Pay as you go'  

Meantime-as goodwill of Telus, how about if they give him, some facilities to pay. Hey! Rodney got an idea man, post your case in 'Facebook' n' guarantee you the case would be solved in no time. Keep us informed of your actions. <Bye>  "v9"

[Rodney2007_2007]

my cousin paid 60 a month he paid his bill for orver 2-5  months now he was offered to take over the phone he refused to. And now they blocked his phone cause I cancelled the main line of mine . I am fed up with them saying this that and not do it. and no my caps were not stuck I was pi..ed so I used caps. Anyhow my cousin suppose to give back the phone when he does I am getting it unlocked and going else were if the phone is locked that it cant be used with noone else I am filing a Better business beure report I will also smash the phone as well. And re accusing me not paying bill wrong I have paid them. they were F ing aware that it takes 3-5 days to get the $ so they can pi.. off fare as I am concerned.

[Dimo-X]

Hi Rodney, as @xray mentioned, if you're account does not have an overdue amount and you are not currently in a term / contract then you are free to move to a prepaid/pas as you go platform.  Feel free to reach out to the @TELUSsupport team if you want a more in-depth look at your account.