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Moving sim card to used phone

fiveofus
Just Moved In
I have an lg chat phone that has a broken screen. I want to pull the sim card out of the phone and place it my other lg phone. However the card will not work in the phone. Both phones are identical. Online they say that you just have to place the sim card into the phone and it will work. Am i missing some step?
1 ACCEPTED SOLUTION

HTCfan
Friendly Neighbour

If it doesn't work, might be the phone not unlocked or something so it's not picking up the Telus network?

View solution in original post

4 REPLIES 4

ET
Rockstar

Hi, the card will not fit in or it will not work?

 

If it doesn't fit, then you'll have to get one that will fit in at the TELUS store and make sure it's activated.

If it fit and doesn't work, then you might want to make sure that either the device is a TELUS device or that it's unlocked properly.

 

xray
Hero

You say both phones are identical (same model?) so there shouldn't be an issue with SIM card size.

 

You are lacking details on what the problem is.

1) Do you know that the other phone works with any SIM card?

2) Is the other phone a TELUS phone?

3) When you say it doesn't work what do you mean? It can't get signal? It doesn't power up? You get an error? What?

 

 

 

xl
CPU Alum
CPU Alum

Hopefully you did not damage the sim or phone pins.

HTCfan
Friendly Neighbour

If it doesn't work, might be the phone not unlocked or something so it's not picking up the Telus network?