10-28-2013 11:50 PM
Solved! Go to Solution.
10-30-2013 02:22 PM
If it doesn't work, might be the phone not unlocked or something so it's not picking up the Telus network?
10-29-2013 08:06 AM
Hi, the card will not fit in or it will not work?
If it doesn't fit, then you'll have to get one that will fit in at the TELUS store and make sure it's activated.
If it fit and doesn't work, then you might want to make sure that either the device is a TELUS device or that it's unlocked properly.
10-29-2013 01:18 PM
You say both phones are identical (same model?) so there shouldn't be an issue with SIM card size.
You are lacking details on what the problem is.
1) Do you know that the other phone works with any SIM card?
2) Is the other phone a TELUS phone?
3) When you say it doesn't work what do you mean? It can't get signal? It doesn't power up? You get an error? What?
10-29-2013 01:28 PM
Hopefully you did not damage the sim or phone pins.
10-30-2013 02:22 PM
If it doesn't work, might be the phone not unlocked or something so it's not picking up the Telus network?