Lumia 920 - MMS Not Working


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Community Manager
Community Manager

I have an unlock Nokia Lumia 920 and my MMS doesn't work. Does anyone know how to fix it?


1st make sure that cellular data on your phone is turned on and working.


Here are the Access Point Names for TELUS


make sure you use:


Setting up Multimedia Messaging Services (MMS)

  1. Set up your internet connection using the instructions listed above.
  2. Navigate to your device's Messaging menu.
  3. Select Multimedia Messaging settings
  4. Enter the following Message Centre / MMS gateway information:
  5. MMSC URL:
  6. MMSC Proxy:
  7. MMSC Port: 80


  • For device and data configuration troubleshooting, please contact your device's manufacturer, or the place of purchase.


Most Helpful

You might want to turn on data roaming as well, since the Lumia 920 might treat any network other than its original as a roaming carrier.

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Friendly Neighbour

I found that manually adding the APN never works on Windows Phone.

Here is what to do:

Remove/Delete any APN you have added, even if it is correct.

Install Nokia Access Point (

It will appear in your Settings, open it and choose TELUS, you may have to restart for it to work but after that you'll be good to go.

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Most Helpful

Your out of luck.


I had a lumia 920 as well. Same issues as you.


Using the access point app from nokia does nothing, flashing an international ROM onto the phone does nothing, adding in APN settings manually does nothing.


Its a telus specific issue. Had no problems using the lumia on Bell, wind and virgin. Its just Koodo and Telus with the problem.