Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

LG G4 not able to download anything after updating to Marshmallow

Shixn
Just Moved In

‎03-19-2016 03:43 PM - last edited on ‎05-04-2016 02:15 PM by Community Manager

I have a G4 from Telus that just got the official update to Marshmallow. However, I'm not able to download anything after the update successfully installed. No update from LG Home, Google Play Store and even the internet. Do you habe any idea how to solve it? It's very inconvenient.

0 Kudos
Reply
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

‎03-20-2016 09:53 AM

Have you rebooted your phone?

 

NFtoBC
If you find a post useful, please give the author a "Like"
0 Kudos
Reply

nash211
Coach

‎05-31-2016 07:55 PM

Sometimes you can do a reset it will erase everything but will reload the new software maybe just a bad install

0 Kudos
Reply
Copyright © 2021 Khoros, LLC
To help us improve this website, we'd love to hear your feedback.
Support Support
Find a store Find a store
Contact us Contact us
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
TELUS Logo ©2021 TELUS