How do I get telus to unlock my phone so I can switch carriers? And how much does it cost?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Tam
Resident
 
Most Helpful
Community Power User
Community Power User

Typically they will unlock it if the phone is paid off.

 

See >> http://mobility.telus.com/en/AB/Unlock-Device/unlocking_your_device.shtml

 

Eligibility

Device unlocking applies to TELUS postpaid and prepaid SIM-based devices that operate on our Mike, and 4G networks. For subsidized devices, you must ensure that your device has been on the TELUS network for a minimum of 90 days and that your account is up to date and in good standing. If you have purchased your phone outright or do not have an outstanding Device Balance, the device can be unlocked immediately. A one-time fee will apply.

 

Rates

A $35 fee will be applied to your TELUS account.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. Smiley Happy
hasara
Resident

What's your phone Make and model?

You can unlock your phone to any Network using unlock code.Unlock code is the best and safest way to unlock phone.You can get the unlock code for your phone from your Network service provider or any third party online vendors.

If you have a Blackberrry phone then you can get the unlock code for your phone at low cost from UnBBLock.com

For, other phone models you can get the unlock code from MobileUnlockSolutions.com once your phone is unlocked you can use nay GSM Sim in it.

stephi_ram
Resident

Will Telus unlock another carrier's phone so I can use on my Telus acct?  Same price of $35?  I would like to use a iphone that was given to me but is locked to another carrier.  I am still under contract with Telus until next year and I don't want wait to get a new phone.

 

Thank you

Community Power User
Community Power User

Telus will only unlock devices on their network. If the phone is from another carrier, they'll have to unlock it.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. Smiley Happy
wakedpaul
Resident

Bought a used iPhone 4S that is locked to Telus, I am not a Telus customer so can I get it unlocked or does the original owner have to?

 

And what if the original owner is not a Telus customer anymore, can it still be unlocked for 35$?

 

Thanks in advance!

wally_west
Ambassador

The previous owner must have an active Telus account and he must agree to pay the $35 fee for the unlock request.