Help unlock iPhone

[OLEG1970]

Help unlock iPhone bought on EBAY I am from Russia
my name is <Personal info removed by mod>
Thank!
Oleg Smetannikov

[Nighthawk · Accepted solution]

You will need to contact Telus directly if that phone is truly locked to the Telus network.

https://www.telus.com/en/bc/support/article/unlock-mobile-device

Device eligibility

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Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.

• Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
• Device is not flagged as lost or stolen

[Nighthawk · Accepted solution]

You will need to contact Telus directly if that phone is truly locked to the Telus network.

https://www.telus.com/en/bc/support/article/unlock-mobile-device

Device eligibility

---

Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.

• Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
• Device is not flagged as lost or stolen

[OLEG1970]

As I contact me from another country, I only have an IMEI phone and nothing more, I can not contact, please help me in despair.

[NFtoBC]

Unfortunately, the only way to get the phone unlocked is through the steps described by @Nighthawk . You can call Telus toll-free number using Skype.