Against iPhone/"Smartphones" sections on main site

[mindracer]

Pet peeve. Either list all "smartphones" together or seperate the sections of devices into iPhone/Android/Windows/Blackberry, just like in these new Telus Community forums.

Why do I have to see a mix of windows and blackberry devices when I come visit the site every month to see new Android devices, for example.

Just a suggestion.

[Silver_Arrow · Accepted solution]

Agreed they really should either sepirate them all or group them all together.

[Orle · Accepted solution]

I agree that it does seem more proper to do it that way.
But when you think about it.
Lets use an Example.
An older customer say 65+
Is looking for a new touch screen phone.
Is he really going to care the difference between a android and a windows phone?
Not only that, Android sounds like a concept that's too hard to grasp for people.
If they say Smartphone.  People know its one of the latest Phones.
Now if they go Android. 75% of the customers I deal with.
Don't understand what android is, where it came from and what it does.
So for it to be friendly to everybody they just say Smartphone.

[TelusMinister · Accepted solution]

Good idea.

[TelusMinister · Accepted solution]

Good idea.

[Silver_Arrow · Accepted solution]

Agreed they really should either sepirate them all or group them all together.

[Orle · Accepted solution]

I agree that it does seem more proper to do it that way.
But when you think about it.
Lets use an Example.
An older customer say 65+
Is looking for a new touch screen phone.
Is he really going to care the difference between a android and a windows phone?
Not only that, Android sounds like a concept that's too hard to grasp for people.
If they say Smartphone.  People know its one of the latest Phones.
Now if they go Android. 75% of the customers I deal with.
Don't understand what android is, where it came from and what it does.
So for it to be friendly to everybody they just say Smartphone.

[kirbygauthier · Accepted solution]

We should also note a trend in how Apple products are sold regardless of the carrier. The iPhone is always positioned as a stand-alone product, appart from the other devices.

I believe this is a directive from Apple and not entirely up to the carrier.