06-05-2019 11:09 PM
nslookup bunnycdn.com Server: UnKnown Address: 192.168.42.1 Non-authoritative answer: Name: bunnycdn.com Address: 66.11.126.218
ping 66.11.126.218 Pinging 66.11.126.218 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 66.11.126.218: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
tracert 66.11.126.218 Tracing route to 66-11-126-218.rubica.com [66.11.126.218] over a maximum of 30 hops: 1 <1 ms <1 ms 2 ms 192.168.42.1 2 9 ms 3 ms 11 ms 10.27.152.1 3 18 ms 6 ms 5 ms 154.11.12.201 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out.
Solved! Go to Solution.
06-05-2019 11:19 PM
06-05-2019 11:19 PM
fixed now thanks.
06-05-2019 11:27 PM
I can access the website just fine from my Telus connection.
|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.1.254 - 0 | 11 | 11 | 0 | 0 | 1 | 0 | | 10.145.148.1 - 0 | 11 | 11 | 4 | 4 | 5 | 4 | | 154.11.12.203 - 0 | 11 | 11 | 21 | 21 | 22 | 21 | | wowrack.com - 0 | 11 | 11 | 50 | 50 | 54 | 54 | | ae4-0.br2.igw.sea.wowrack.net - 0 | 11 | 11 | 56 | 56 | 58 | 56 | | br1-igw-wow-p3.wowrack.net - 0 | 11 | 11 | 62 | 62 | 63 | 62 | | po3-core0-igw1-sea.wowrack.net - 0 | 11 | 11 | 56 | 56 | 58 | 56 | | po3-br0-igw1-sea.wowrack.net - 0 | 11 | 11 | 56 | 67 | 180 | 56 | | br0-10g.edge02.sea.as395970.net - 0 | 11 | 11 | 56 | 56 | 57 | 57 | | 66-11-126-218.rubica.com - 0 | 11 | 11 | 50 | 50 | 51 | 50 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2
Which DNS are you using on your PC / network?
Have you cleared your DNS cache?
06-05-2019 11:32 PM
yes did all that. I let the cdn provider know about the network issue and they fixed it within minutes.
Thanks for confirming it.
06-06-2019 06:33 PM
also 10 hops just to get to a server in seattle is a bit excessive. I can get to france in less hops.
06-06-2019 06:51 PM
The test I did from my home connection hit Seattle on the 5th hop (ae4-0.br2.igw.sea.wowrack.net) then it bounced around in WowRack's network a few more times before reaching the server. Telus has no control over that part of it.
06-07-2019 11:46 PM
check again, it should be down to 6 hops now.
06-14-2019 12:12 AM
Does anyone else find it funny that the problem with accessing bunnycdn.com is an issue with the number of hops?