After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I have a quick question and wanted to know how deep Telus Service lines run in front of my property. I was thinking of installing a temporary mesh in my front yard and wanted to check before I do so. I am located in Airdrie Windrow Manor locat...
Looking for a pdf for a .pdf for a Arcadyan Telus WiFi Hub
I moved into an older building in November, I was scheduled to have my fiberoptic installed December 7 2023, that was 5 months ago. I currently have an active account that is billing me monthly, but after 6 technicians who have all said the same thin...
Note: it seems Telus was able to change the terms of our service agreement without informing me, so please check your bills every so often to make sure it's all correct! I spoke with a guy called Julius or Julio today, from the customer retention dep...
Today I called to move my services for 1 week from now. The agent said this is not a problem and I'll basically be able to plug in my modem and go for it. Well, they shut off internet for my current address immediately. After spending an hour on the ...
Hi there, I'm in Revelstoke and a home I may purchase did not hook up to the fiber optic internet when it was offered several years ago. Does Telus charge to now do this install?
Hello, Does anyone know when Fibre will be coming to Medicine Hat from Telus? I have been waiting for 3 years now and want to switch from Shaw/Rogers.
Hi I recently tried out other internet provider for two weeks and didn't like it and now I have some problems with my WIFI. When i plugged the TELUS router back in it was not working and after an hour long conversation with a TELUS support on the pho...
Hello, I am moving out April 30th 2024 and need to cancel internet service. Call Telus and I am waiting for the instructions to return the modem/booster. It has been quite a while and no answers.What am I supposed to do?
WHAT THE ACTUAL HELL IS GOING ON WITH TELUS!?Over the past two days my internet gets disconnected around midnight every 5 mins then comes back every 5 mins then disconnects again!?I called tech support today, they said something about "IP address thr...
