Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Is it a Scam?

2 guys just came by today offering 1gb speed plus home security, tv and 2 smart devices and bill credit so I can cancel my subscription with Shaw. They asked for my drivers license. Is this a legit offer? Is Telus really going door to door? They were...

JGotinga by Just Moved In
  • 1287 Views
  • 2 replies
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need help to install voip afere new router

i have new installation with routerNH20AVersion du logicielv1.00.15 build05Version de l'équipementR01the internet work fine and local iptv alsoi need to use voip ata-112 for voice ipthe first days i can call any from lan but i can't receive any call ...

cadnet by Just Moved In
  • 832 Views
  • 1 replies
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Resolved! Is this a scam?

So i recently got a call from "Telus" telling me that they had a great deal for around $80 a month where it would include home internet and phone bill and netflix. The number is 888-537-8118. They knew my name and knew that i recetly switched from Ko...

Akbik by Just Moved In
  • 12292 Views
  • 1 replies
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Recently joined Telus fiber plan, but was charged additionally.

Hi I recently joined Telus fiber optik plan (1000 GB), upon checking my first bill, I was charged additional $18 for home security plan, which I did not agreed to enrolled with. Please contact me immediately to cancel this part of the plan which I ha...

by Not applicable
  • 660 Views
  • 1 replies
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Help with modem b20T

HI Is ther a manual for this modem B20T? Is there an advanced menue with this modem I want to assign some static IP addresses to some devices. CheersJoe

Joe59 by Just Moved In
  • 1828 Views
  • 2 replies
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smarthub login not working

I have a telus Internet via Rural Smart Hub(uses sim card)-SmartHub Business. The instructions that came with is say to use this app to help with issues. It even has a qr code to download this app. I can not login to the app all. Just the web interfa...

Toddz by Just Moved In
  • 1489 Views
  • 1 replies
  • 0 kudos

Managing home wifi phone for mentally disabled customer

I am the mother of a mentally disabled son for whom I have purchased a Telus wifi home phone. He is often victimized by "friends". In this case, people who come into his apartment where he lives alone to use his home phone. To minimize his exposure t...

mstacey by Just Moved In
  • 1528 Views
  • 2 replies
  • 0 kudos
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