Internet & Home Phone
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Cancel home services from outside Canada

Hi, I've been trying to cancel my internet services for two months now and have had no luck, so have gathered a bill which I have not even used internet from. Does anyone know how to contact telus from Europe to do so? Or any form of contact that may...

jgcad by Just Moved In
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  • 1 replies
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Resolved! Arcadyan not as good as T3200M

I just signed up for 2 more years of Loyalty discounts and the Telus rep said she was sending me a new WiFi 6 modem and new PVR for my family room and secondary box for my bedroom. What I received is the Arcadyan modem, which after much trial and err...

Norm3 by Friendly Neighbour
  • 1950 Views
  • 2 replies
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tv apps stalling

I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar ...

Gina1962 by Just Moved In
  • 1240 Views
  • 4 replies
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Internet Speed drastically slow

I have fiber connection (940/940 up/down). My internet location was pointing to Lower mainland. 2 weeks back, i noticed my location was changed to Prince George and my internet speed reduced significantly. For past 3 days I am in discussion with vari...

Dineyar by Just Moved In
  • 2068 Views
  • 7 replies
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Altima telecom removal from Telus deal

I have recently been having a bunch of issues with Altima telecom, with internet being down for a full day and only intermittent access today. I am quite disappointed with the reliability of Altima and I want them removed from my services, but I want...

SDIR by Just Moved In
  • 1361 Views
  • 2 replies
  • 0 kudos
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