Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

cannot find wi fi password

HI.I am senior i messed up today i reset my wi fi on my Android phone today,my phone recognised my wi fi but wanted a password? how would i find that,i did check on the back of the modem and entered that but it did not work? i am at a loss? help woul...

mapp68681 by Just Moved In
  • 758 Views
  • 3 replies
  • 0 kudos

Boost 6 Wifi and Old Boosters

Hi Everyone, I recently got upgraded to the Boost Wifi 6 package (router + fibre), but noticed the range was substantially less than the old T3200 router setup. I've tried installing the old Telus Boost Starter Kit mesh network (flat boosters), but t...

Tman42 by Just Moved In
  • 552 Views
  • 0 replies
  • 0 kudos

Why am i getting a pre-recorded message?

Greetings, There are some numbers that when I call, I get a prerecorded message that plays before the call goes through: "Please stay on the line while your call is completed. Long distance charges may apply." Why do I get this message? It doesn't ha...

Shane by Leader
  • 1168 Views
  • 4 replies
  • 0 kudos

Does Telus even respond here?

Why does it surprise me that this forum doesn't have a category for support.....anyways....DOES Telus actually ever respond here? Or is it as big a waste of time as waiting on hold on the phone for an agent for an hour EVERY TIME. Do not say that it ...

Yerboguy by Just Moved In
  • 897 Views
  • 3 replies
  • 0 kudos

Can't sign into google to get to TELUS email

Hi all, I can't sign in to my google account to access my TELUS email. I get an error message saying can't log you in and to contact your domain admin for help. I've never seen that before. If I try and reset my password or do a password recovery it ...

Calls from Telus do not ring on my phone, y

I need to speak with a Telus agent about my account and have used the chatbot to request an agent. At the designated times, I receive a voice mail only advising of their unsuccessful attempt to call me. I do not receive a ring on my phone. Can you su...

DGG369 by Neighbour
  • 595 Views
  • 2 replies
  • 0 kudos

Fibre optic installation.

Lousy job of installing the line in our townhouse neighborhood. I have wire hanging on the outside of my unit because the main cable box wasn't positioned properly. I was told that this was the best that they could do, otherwise they'd have to drill ...

Lambo by Just Moved In
  • 538 Views
  • 1 replies
  • 0 kudos

Survey Recognition

I had a customer representative, her name was Anna she went above and beyond to assist me with my latest issues. Issues that stemmed outside of her department. I was having numerous issues that the automated 1-800 #, could not solve or even direct me...

ejay1983 by Friendly Neighbour
  • 578 Views
  • 1 replies
  • 2 kudos
Trending tags
Friendliest neighbours