After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Getting error message "something went wrong try again later" for past 3 days. Called support but the tech seemed to be clueless. It used to work and is included in my plan. Any suggestions?
Trying to connect Wife booster but the 2nd Booster won't connect. it's done but when you click NEXT a message "your booster still configuring". It just stop there, giving green check mark but showing same mesaage for hours. please help
Hello Everyone: I just switched to Telus Fibre, away from Shaw. My router and single access point (booster?) have been installed. I am a bit of a nerd and would like more information on the web interface for the router, but cannot seem to find anythi...
I was promised by support a call at 10:00am today. No callYour response yesterday was encouraging.That was the first email I have received from telus in 6 days.I did subscribe to email and text notifications.Three different times in fact.Not one repl...
Hey folks!I recently switched from Rogers/Shaw to Telus to get Fibre, I have the 1.5Gig plan and a brand new installed setup for Fiber. I don't know what they are called but, the one smaller square and one large main square installed on the wall, plu...
So here we go again. After experiencing 10 days without service this past summer it's time for round #2.The first delay was presumably due to a perceived lack of interest in supporting copper line phone service.You know, just spent $100's on a new ce...
Does anyone know how to get rid of a former Boost device showing up in red on the Telus Connect app? It was removed quite come time ago. Furthermore the Boost 6E that is connected (green) is connected by ethernet cable. Why does it show a wifi icon?
My mother is a senior who is in end stages of COPD. She is ill but has decided to stay in her own home. She does not have a cell phone as she has never needed one. She has a landline which has now been OUT OF SERVICE FOR 5 DAYS. She cannot reach anyo...
Currently, I have a Telus router mounted on the wall inside a Telus box, which I use to connect to my WiFi access point (AP).While I am able to access the router settings through the web interface, I am encountering difficulties with the authenticati...
