After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus online tool says my unit does not have fibre. I’ve called in and told it’s not available.This building was built last year and my neighbor right beside me has Telus fibre. I have found the fibre line in my media cabinet. How can I actually spea...
Just had telus bring fiber into our apartment building. Unfortunately being we had stacked conduits here they did not run fiber from the electrical room into each unit, instead used the existing Cat5E cables each unit. All I have to say is.... It suc...
I am wondering if there is anyone who I can contact that is above a manager at Telus, I have spoken on several occasions to a Telus team member and a manager with no luck and would like to speak with someone of a higher authoritative figure in regard...
Hello everyone,I'm encountering an issue with my Nextcloud server setup that I hope someone can help me troubleshoot. Here are the details of my setup and the problem I'm facing:I have successfully set up a Nextcloud server on my home computer runnin...
Had Telus install fiber in my apartment today. I was supposed to get wifi 6e but just gave me the boost wifi 6, tech said it wasnt in his work order but i made sure of it when talking to telus and said it comes with the plan I got. What should i do n...
As a new PureFiber user, I couldn't have internet access via WiFi for PC and ipad (hotspot worked). The error message was "RT-AC87U. Sign in with your ASUS router account". I came across a post that had a similar issue, but the solution was unclear? ...
I just hooked up my new digital box. With the pvr it replaced there was a search function for recordings so you could find programs or movies and set them to record. It seems that the only way to do that now is to page through the guide until you fin...
I am building my new house, and it is almost completed. I asked TELUS to come to install the internet. They found that they needed to cut my back alley to bury the cable. So one of your contractors came here on December 14, 2023, and told me they wou...
At the time of getting Telus services, we were offered credit amount to $250. Since the beginning, not only the credit was not applied but also we kept getting charges on our account. I sent a message to the manager one month ago - no response. I cal...
For all those considering switching to Wireless Home Phone, this is from my experiences switching my elderly mother over for the last year. It is a great system in that it uses cellular technology (plugs an existing "regular" phone into a black box t...
