01-06-2019 01:18 AM
Hi guys, I just had fiber installed at a condo today (after a ton of issues with the wiring supposedly) and when doing a speed test the tech was getting around 33 ms to the nearest server. Currently at home with telus to the same server on speedtest.net I get 3 ms. Now I play a ton of online games and obviously latency is a huge factor, easily bigger to me than download or upload speed, so I really hope I didn't just end up in a 2 year plan with internet that's going to give me a crappy connection to the game servers.
Since I haven't moved into the condo just yet I'm not entirely sure if this will pose any issue but I figured I'd ask on the community forum just in case. Do you guys think these results mean anything? I understand the techs are told that "anything under 50 ms is acceptable" while I completely disagree with that, that's not the point. I was just wondering if there may be a reason that latency to that server from my current residence (which is a house) gives me 3 ms, and the latency from the condo to that exact server is 33 ms.
01-06-2019 01:21 AM
Sorry I also forgot to mention, there's high jitter at the condo too, so I mean it can fluctuate anywhere from 31-39 everytime the test is ran, at my current residence no matter what, it's always 3.
01-06-2019 02:11 AM - edited 01-06-2019 02:12 AM
Are you running hardwired or wireless at the condo? Are you testing speeds from a computer or a console?
01-06-2019 04:38 AM
It was hardwired using the laptop the technician brought with him. There were initially tons of issues with the speed not being up to par but him snipping 6 inches off the ethernet(? not sure but i believe) wire in the wall seemed to more or less bring the speeds almost up to where they should be.
01-06-2019 11:17 AM
An improperly wired Ethernet jack would cause all sorts of speed problems, even though still working.
Sounds like the Tech found and resolved the issue.
01-06-2019 01:22 PM