Hope somebody can help me. We subscribe to WWE network for my son. He normally watches online. Was working with SHAW, but can't get it work with Telus. I'm on PureFibre and don't have email accounts, but they did give me one for free. When I try to sign in I don't have an Optik TV account. I tried my credentials from My account which didn't work then also the free telus email account they set up for me. When I asked tech support what a Optik TV account was they said it was for those who were on copper. Anyways, I'm not having any luck and was wondering if anybody has had luck doing this?
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It should work with your My Account / My Telus credentials.
Have you set up your Optik online access account through your TV, wherein you are given a PIN to connect your TV account to the online one? See steps at this support link.