Power cycle the modem then run the test again. If the results are more or less the same. Log into the router (192.168.1.254 with your user name and password). Click on status. What is the downstream and upstream rate numbers?
Also click on Line 1 and Line 2 status. Scroll to the bottom what is the downstream/upstream line rate and attainable? At the top of both lines make sure it says connected as well, since you’re on a bonded service.
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