First I’ve heard of this. What was CIBCs excuse?
This is all they said: Sorry for the inconvenience. To keep your account secure, we’re no longer sending one-time verification codes to this email provider. Please return to your list of contact methods, choose SMS or Telephone, and select “Resend”. Error #F0001
Found this statement on cibc website
Note: For account security, we’re no longer sending one-time verification codes to personal or free email services.
I guess they now consider telus email to be free.
They also said personal email and that could easily be used to describe ISP email accounts.
I’ve been doing all my RBC Account updates through their web interface or App for some time now. Recent Apple Pay updates gave me the choice of authentication through the App, or a phone call. No emailed confirmation codes.