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Have you contacted Telus directly to report the outage? The staff there would be best able to give some idea of repair time.
This Neighbourhood is inhabited by customers, just like you. We have no insight to Telus business plans, and no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. You will need to connect with Telus staff more directly through a phone call, chat, Facebook or Twitter, as described in the Contact Us section at the bottom of the page.
If you had called Telus last night, they should have been able to get a tech out pretty fast.
Never assume there's an area outage just because your service is down. Service interruptions could be as specific as just one line, depending on the cause of the issue.