Telus Home Assistant/Google Home - not linking/broken

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ADC
Neighbour

Hello,

 

Any idea why this is not working? Id like to link my Google Home to my Telus Account so that I can voice control my OptikTV box via GH but I cannot because of some "broken link"

 

https://www.telus.com/en/ab/support/article/telus-home-assistant-beta

 

I realize this is beta, but I'd also like to be part of the beta program if possible.

 

thanks

 

 

 

ADC
Neighbour

I should mention that I am a resident of Alberta.

Community Power User
Community Power User

What steps are you taking?  I had some difficulty setting it up at first, as it wasn't properly loading on Google Assistant. I also believe you need to be on Fibre.

 

NFtoBC
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Community Power User
Community Power User
I setup mine from the link you provide over a month ago without any real issues. It works on copper as well. 😀 Althogh faster to use the remote vs commanding it.

https://www.telus.com/en/bc/support/article/set-up-telus-home-assistant-on-your-google-home-device
ADC
Neighbour
Thanks. I'm following the instructions on the link, but where the problems arise is when I log in into telus with my credentials on my Wi-Fi (fiber) it says "couldn't update the settings. Check your connection" that's where it stops.