SATELLITE PPV and ON DEMAND NOT WORKING?

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adamthebad
Helpful Neighbour
When I order a PPV movie in Telus satellite it does not play. I have chatted with telus about this and they HAVE NOT fixed the Issue!!! WHAT HAS TO BE DONE OR WHO HAS TO BE TALKED TO, TO RESOLVE THIS ISSE SO I ACTUALLY GET WHAT I PAY FOR?????? DO I HAVE TO GO TO THE COMPETITION TO GET WHAT I WANT?