Replacement optik tv remote

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MikR
Resident
Hi how do I go about reordering a replacement remote as a number of the buttons are sticking or intermittently not working
Community Power User
Community Power User
If you don't get answer, consider a harmony remote.
carwel
Connector

Just give Telus a call, a frient of mine had the same issue, they sent out a new one to her.

Hippo
Ambassador

Yes, you need to contact the technical support department either by calling 310-6988 or Online at: www.telus.com/chat 

Technical Support is available 24/7 and can assist you with getting a replacement remote.

bctjoe
Friendly Neighbour

i found a remote that works great for any type of ir protocol the urc-a6

i have many types of devices and it can br programmed tor all of them through the learning process for individual keys if it has not been preprogrammed for the device and it is cheap

Most Helpful
Community Manager
Community Manager

Hey everyone, sorry for bumping an old thread. 

 

We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote

 

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Community Manager
Community Manager

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TomNguyen672011
Resident

hi. I have a problem with my Telus remote control (as buttons are sticky). Can I replace it with a new one?

Best

Tom 

Community Power User
Community Power User

Yup!  See PSL's post from April in this thread.

 

NFtoBC
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