PureFibre

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david5
Connector

How can we stop the harassment to have Telus PureFibre installed. So far they have come to our house at least 7 time to install PureFiber cable. We do not want it. We had Telus Internet in the past and it was crap, it hardly ever worked and the support people did not know how telus internet worked or how it was to be installed. I expect they will be having commissioned salesmen going door to do harassing people like us that do not want PureFiber installed. I have tried to contact Telus but it is impossible, just end up going in circles just like when we had telus internet.

Community Power User
Community Power User

You’re not in @valiaig ‘s Neighbourhood, are you? He seems to have a different opinion.

 

Sales folk are going to stop by if product is being sold in your area. You could choose to have the Fibre installed to the demarcation point in case you or a future owner want the service. Or you could post a sign at your door stating “No Soliciting”, and decline to interact with sales staff. It is unlikely Telus will be able to sufficiently direct their contract sales staff to avoid the few addresses that have no interest in at least learning about the options.

 

 

NFtoBC
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david5
Connector

I have a sign on my door!!

valiaig
Advocate

Pure fibre install is free and they will restore the land to original state and PureFibre is far from crappy Shaw, if you Live in Mahogany Calgary I am more than happy to show you Shaws connection logs. TELUS uses symmetric speeds I was previously in PureFibre area and in 5 years my internet dint dropped even for a second Even more I received on average 70 Mbit/sec  more than advertised 

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valiaig
Advocate

@NFtoBCwrote:

You’re not in @valiaig ‘s Neighbourhood, are you? He seems to have a different opinion.

 

Sales folk are going to stop by if product is being sold in your area. You could choose to have the Fibre installed to the demarcation point in case you or a future owner want the service. Or you could post a sign at your door stating “No Soliciting”, and decline to interact with sales staff. It is unlikely Telus will be able to sufficiently direct their contract sales staff to avoid the few addresses that have no interest in at least learning about the options.

 

 


Plus he can't not allow them to install fibre cable as its part of utility services  classification in Canada, its free anyway

 

Community Power User
Community Power User

I wonder if not allowing fibre to be installed will affect resale value on a house also? Eventually all services will be going through fibre like in new areas. Copper is slowly being phased out.


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david5
Connector

The Fiber can be installed at any time, our house is almost 30 years old, which means that the next owner will be an apartment owner and they will develop it how they want. Our experience with Telus Internet was very bad.

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valiaig
Advocate

My house has no copper wiring at all Cat5E and Cat 6 Cables in 2018 We've just build our house that why I am so frustrated I understand if it was a 50-year-old house. also, I have black fabric saying Fibre Entrance and Solar rough-in House was built in March 2018 homes have to be internet connected now days too. I have Garage Door and Thermostat and they need to be Internet-connected for furnace recognize which zone is a witch as my home has 2 active and one passive zone controlled through one thermostat also home has HRV system.. To my understanding, TELUS is better suited for connected homes. He can't deny TELUS install Fibre to the home as Internet considered utility in Canada and if its new house all utilities and services must be connected. Also entire street wants it to be installed he has to comply but he can say he doesn't want to subscribe I have no idea why he gets door-to-sales. We have construction managers no soliciting sales. We had solar installers today in the house its even in plans said that TELUS  PureFibre Recommended  Connected Home Ready. Strange because Jayman had Shaw promo code for us. When I saw they opened some compartment there is a box labelled Solar PDU and   TELUS Fibre box. Means my home will have  FTTH setup and not FTTN. It's strange as I didn't expect that they will ever put single fibre cable per residence for at least 5 more years

 

valiaig
Advocate

Because you have old wiring. let them run fibre cable as a previous  PureFibre subscriber I say its night and day in compression. I tell you, even more, PureFibre is totally separated department form traditional ADSL Home services I had latency on Pure Fibre 2 ms max with shaw I have 30ms as bare minimum during the evening it's getting as high as 75ms and Shaw still use IPv4 and Telus uses IPv6 since 2010.

 

Community Power User
Community Power User

@valiaig

  I'm not aware of any PureFibre community with FTTN. Sorta contradicts the term 'PureFibre' doesn't it? I agree that Fibre future-proofs your home, and your description of the connectivity of your home is only the beginning of where this is going into near future.

 

Also, remember there is a dividing line between the utility conduits on the town right of way, versus the line to the dwelling. The conduits along the street are indeed not in the control or ownership of the home owner, and subject to the development permits of the municipality. The portion beyond the right of way is the responsibility of the homeowner, just ask anyone who has had a water line leak! Usually the utility needs permission to complete work for this portion of the installation. In most towns the 6 to 10 feet of property alongside the curb belong to the town for placement of sidewalks, and utilities such as phone, cable, natural gas, electricity, and rarely water and sewer. If you have a water shutoff along the front of your property, it, too is on that R.O.W., and gives some idea of its depth.

 

NFtoBC
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valiaig
Advocate

@NFtoBCwrote:

@valiaig

  I'm not aware of any PureFibre community with FTTN. Sorta contradicts the term 'PureFibre' doesn't it? I agree that Fibre future-proofs your home, and your description of the connectivity of your home is only the beginning of where this is going into near future.

 

Also, remember there is a dividing line between the utility conduits on the town right of way, versus the line to the dwelling. The conduits along the street are indeed not in the control or ownership of the home owner, and subject to the development permits of the municipality. The portion beyond the right of way is the responsibility of the homeowner, just ask anyone who has had a water line leak! Usually the utility needs permission to complete work for this portion of the installation. In most towns the 6 to 10 feet of property alongside the curb belong to the town for placement of sidewalks, and utilities such as phone, cable, natural gas, electricity, and rarely water and sewer. If you have a water shutoff along the front of your property, it, too is on that R.O.W., and gives some idea of its depth.

 


I agree it does, but they instal commercial grade  GPON to green box on the street and just push through by giving overhead at least it how it was with my old house. It seems that my new house will have real PureFibre this time Smiley Happy  As techs usually have prefabricated Fibre optic cables that are 150 feet long. So the use combination of OLT and ONT to create Passive Optical Network and just throwing max streams both ways but its still way better than traditional ADSL and that the setup I had in my old house. I am sorry if I took it too technical. I am Network Specialist/IT and programmer 
Here are the pictures for reference: (Please note that is way more effective deployment than the one Shaw uses over copper as its noise sensitive material.  I would know as I in Belarus before I moved to Canada in 2006 deploying VPN in high-rise apartment building with PON setup and I was managing it and it was 2.8 Gbit/s back then. Now Fibre is far more cable and may add cheaper. Plus TELUS uses Alcatel-Lucent (Now Nokia Networks) which is nice. 

800px-PON_vs_AON.png

jdowsett
Advocate

Please send them to MY house!!  haha.  Sorry you feel harassed but I would love for this to be my neighborhood.

david5
Connector

UPDATE:

It seams each time you have a phone line installed, Telus considers that to be a "residence", they also inform the municipality. Which explains the repeated inspections by the municipality over the years, each inspector insists something be removed or updated. In 2016 the inspector required we connect all smoke detectors to be connected and be change to carbon monoxide detectors, and additional grounds be installed, which required walls and ceilings to be opened up. As will installation of PureFiber. The house is 38 years old and passed all inspections when it was built but now is up to 2016 standards. More changes will be required when we are inspected again. Over the years we have had three Telus phone lines installed, one for us, one for a student that stayed with us for a school year and one for Telus Internet and a fax machine, so as far as Telus and the municipality are concerned there are three "separate residents" at our address,  The fact that the two of the phone lines have been disconnected for over ten years does not seam to matter, As far as Telus is concerned and the municipality there are three "separate residents" , only us rejected the installation of PureFiber. The installers were just given our address and no other information, they could not contact the other "RESIDENTS" as the phones we not connected but wanted to contact them to install PureFiber! This seam to explain the repeated visits by the installers that are unaware that we are the only resident at our address they were not informed by the student or the internet connection that they did not want PureFiber. It is impossible to have the other two "residents" removed.  Our address will always show three "residents" for Telus and the municipality. We will continue to be inspected and I expect PureFiber will continue to try and contact the other "residents" to install PureFiber.

valiaig
Advocate

You still should be considered as the primary owner of the property. You do understand that it will be hard to sell homes like this.

Community Power User
Community Power User

Not that it has a lot to do with this discussion, but I'm not sure you needed to open walls to install interconnected smoke / CO detectors. Seems like you have an overzealous building inspection department in your municipality.

NFtoBC
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david5
Connector

It is 38 years old the value is in the land, the house is considered of little value, all up grade are a waste of money and adds no value to the land. 

david5
Connector

How do you interconnect them without removing walls and ceilings? we had an electrical contractor that was approved by the municipality! 

Community Power User
Community Power User

@david5 wrote:

How do you interconnect them without removing walls and ceilings? we had an electrical contractor that was approved by the municipality! 


Is one getting a kickback from the other? Battery and 110 volt alarms with wireless interconnectivity have been available for at least a decade, and were developed for houses built before the requirement for interconnected alarms. In many situations it is pretty much impossible to rewire without major tear-out and repair costs. Wireless interconnectivity makes for ease of installation in dwellings where interconnection was never considered. At the time my house was built, there was a requirement for a single hardwired smoke detector in the bedroom hallway. We have since installed (on our own volition) interconnected alarms in each occupied sleeping room, and on each floor of the house. Some were hardwired, others battery operated. 

NFtoBC
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david5
Connector

The Compliance Order stipulated Wire. I have to assume that battery system was not approved.

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valiaig
Advocate

I would never live in the house you describing OMG.  

@NFtoBCI
hope you live in a better house in BC looks like real nightmare down there

I think you should consider building a new home, sir. It's more affordable and homes actually do pay for themselves now:

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