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Optic tv digital box stuck on initializing

Livingroom
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1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

Typically occurs when the set top box doesn't have an internet connection.

 

Recommended troubleshooting: https://www.telus.com/en/ab/support/article/my-tv-has-no-video-initializing

 

If that fails, contact technical support.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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1 REPLY 1

Nighthawk
Community Power User
Community Power User

Typically occurs when the set top box doesn't have an internet connection.

 

Recommended troubleshooting: https://www.telus.com/en/ab/support/article/my-tv-has-no-video-initializing

 

If that fails, contact technical support.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂